General Terms and Conditions of FDR Kozijnen
1. Definitions
- “Seller”: FDR Kozijnen, the operator of the webshop.
- “Customer”: the person or entity placing an order through the webshop.
- “Products”: goods offered by the Seller in the webshop.
2. Applicability
- These general terms and conditions apply to all orders and agreements made via the FDR Kozijnen webshop.
3. The Offer
- All products are depicted and described clearly and truthfully on the webshop.
- Each offer includes sufficient information so that it is clear to the customer what the rights and obligations are that are tied to accepting the offer.
4. Prices
- All prices include VAT and other government levies.
- Shipping costs are stated separately.
5. Payment
- Payment must be made using the methods indicated on the webshop.
- In case of late payment, the customer is automatically in default, and interest and collection costs may be charged.
6. Delivery and Execution
- The Seller will exercise the utmost care in receiving and executing orders for products.
- The place of delivery is the address that the customer has made known to the Seller.
7. Right of Withdrawal
- The customer has the right to withdraw from the contract within a specified period without giving any reason.
8. Warranty and Conformity
- The Seller ensures that the products comply with the contract, the specifications mentioned in the offer, and meet reasonable requirements of usability and/or reliability.
9. Complaints Procedure
- Complaints about the execution of the contract must be submitted to the Seller within a competent time, fully and clearly described.
10. Privacy
- Personal information of customers is treated confidentially and not disclosed to third parties, in accordance with privacy legislation.
11. Final Provisions
- Only Dutch law applies to agreements between the Seller and the Customer to which these general terms and conditions apply.